Privacy Policy / Política de Privacidad

1. Introduction (Introducción)
At Dolly Vapes, your privacy is a priority. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with the EU General Data Protection Regulation (GDPR) and Spain’s Organic Law on Data Protection (LOPDGDD).

By using this website, you consent to the practices described in this Privacy Policy.

2. Data Controller (Responsable del Tratamiento de Datos)

  • Name: Dolly Vapes

  • Address: Calle Vicente, Torremolinos

  • Email: info@dolly-vapes.com

3. Data We Collect (Datos que Recogemos)
We may collect and process the following personal data:

  • Personal Information: Name, address, email, phone number.

  • Payment Information: Credit/debit card details (processed securely by third-party payment providers).

  • Usage Data: IP address, browser type, and website usage analytics.

  • Marketing Preferences: Subscription status and communication preferences.

4. How We Use Your Data (Cómo Usamos tus Datos)
We process your personal data for the following purposes:

  • To fulfill and deliver your orders.

  • To process payments securely.

  • To respond to inquiries and provide customer support.

  • To send marketing communications (only with your consent).

  • To improve our website and services through analytics.

5. Legal Basis for Processing (Base Legal para el Tratamiento)
We process your data based on:

  • Contractual Necessity: To fulfill purchase agreements.

  • Legal Obligations: To comply with Spanish and EU laws.

  • Consent: For sending promotional communications.

  • Legitimate Interests: To enhance our website and protect against fraud.

6. Data Sharing (Compartición de Datos)
We may share your data with:

  • Payment processors (e.g., Stripe, PayPal).

  • Shipping and delivery providers.

  • Service providers for website hosting and analytics (e.g., Google Analytics).

  • Authorities if required by law.

We do not sell or share your personal data with third parties for their marketing purposes.

7. Data Retention (Conservación de Datos)
We retain your data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

8. Your Rights (Tus Derechos)
Under the GDPR, you have the following rights:

  • Access: Request a copy of your personal data.

  • Rectification: Correct any inaccuracies in your data.

  • Erasure: Request deletion of your data (subject to legal obligations).

  • Restriction: Limit the processing of your data.

  • Portability: Request transfer of your data to another service provider.

  • Objection: Object to data processing for specific purposes.

  • Withdraw Consent: Revoke your consent for marketing communications.

To exercise these rights, contact us at info@dolly-vapes.com

9. Cookies (Cookies)
This website uses cookies to improve functionality and user experience. For more details, see our Cookie Policy.

10. Data Security (Seguridad de los Datos)
We implement technical and organizational measures to protect your data from unauthorized access, alteration, or loss.

11. Changes to This Privacy Policy (Cambios en esta Política de Privacidad)
We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or comply with legal requirements. The latest version will always be available on this page.

12. Contact Information (Información de Contacto)
If you have questions or concerns about this Privacy Policy, please contact us:

  • Email: info@dolly-vapes.com

  • Address: Calle Vicente, Torremolinos